At 88fb, your privacy is not merely a legal formality — it is a responsibility we take seriously every day. This document clearly explains how we collect, use, store, and protect your personal information as a member of our platform.
Six core principles underpinning 88fb's commitment to personal data protection
All data transmitted between your device and 88fb servers is protected with 256-bit SSL/TLS encryption. Your financial and personal information cannot be read by any third party while in transit.
Your data is stored on servers protected by strict physical and digital access controls. Only authorised personnel have access to your personal information, and every access is recorded.
88fb has never and will never sell, rent, or loan your personal data to any third party for marketing purposes. Your data belongs to you, not our business.
You have full rights to access, correct, download, or request deletion of your personal data at any time. The 88fb support team is ready to assist you in exercising these rights.
The 88fb security system operates around the clock to detect and block any unauthorized access attempts, cyberattacks, or suspicious activity that could compromise member data security.
The 88fb Privacy Policy is drafted in accordance with Malaysia's Personal Data Protection Act 2010 (PDPA) and international standards, ensuring your data is managed in compliance with the established legal framework.
88fb ("we", "Platform") operates as a trusted online casino gaming platform in Malaysia. We understand that your trust in us depends not only on the quality of games we provide, but also on how we handle the personal information you entrust to us.
This Privacy Policy clearly explains how 88fb collects, processes, stores, and protects your personal data when you use our website, mobile app, or any services we offer. It also outlines the rights you hold regarding that data and how you may exercise them.
This Privacy Policy is to be read together with Terms and Conditions 88fb. Use of this platform means you agree to the Privacy Policy stated herein.
We collect several categories of personal information depending on how you interact with the 88fb platform. Below is a summary of the types of data we collect:
| Data Categories | Example Information | Collection Method |
|---|---|---|
| Identity | Full name, date of birth, MyKad/passport number | Account registration, KYC verification |
| Contact | Email address, phone number, residential address | Account registration, profile updates |
| Finance | Bank account number, bank name, e-wallet information | Deposit and withdrawal process |
| Transactions | Deposit, withdrawal, and wagering history | Platform activity, automatically |
| Technical | IP address, device type, web browser, operating system | Server logs, cookies |
| Usage | Pages visited, session duration, games played | Platform analytics, automatically |
In addition to data you provide directly, we also collect data automatically when you use our platform, including through cookies, tracking pixels, and similar technologies as described in Section 6.
The personal information we collect is used for lawful and specific purposes. We do not process your data for any purpose other than those stated here without obtaining your consent first.
We process your personal data based on one or more lawful grounds under applicable data protection law:
You may withdraw consent for marketing communications at any time by contacting our support team or through your account settings.
88fb does not sell or rent your personal data to any third party. However, we share information in the following limited situations:
We never disclose your password, PIN, or account security information to any party, including 88fb staff themselves.
88fb uses cookies and similar tracking technologies to enhance your experience on our platform. Cookies are small text files stored on your device when you visit our website.
Types of cookies we use:
You can control and delete cookies through your web browser settings. Please note that disabling certain cookies may affect the functionality of the 88fb platform on your device.
The security of your personal data is our highest priority. 88fb implements comprehensive technical and organizational measures to protect your data from unauthorized access, loss, alteration, or disclosure.
Key security measures we have in place:
Retention Period: We retain your personal data for the period necessary to fulfil the purposes stated in this Privacy Policy. Financial transaction records are kept for a minimum of 7 years to comply with legal requirements. Closed account data is retained for 5 years after closure before being securely deleted.
In the event of a data security breach that may affect your rights, we will notify you within 72 hours of becoming aware of it, in line with industry best practices.
As an 88fb member, you have the following rights regarding your personal data. We are committed to respecting and facilitating the exercise of these rights:
You have the right to request a copy of the personal data we hold about you at any time.
You may request correction of inaccurate or incomplete personal data in our records.
Under certain circumstances, you may request that your personal data be deleted from our systems.
You may object to the processing of your personal data for direct marketing purposes at any time.
You have the right to receive your personal data in a machine-readable and portable format.
You may request that we restrict the processing of your data under certain circumstances provided by law.
To exercise any of the above rights, please contact the 88fb customer support team via live chat or email. We will process your request within 30 business days. In complex cases, we may extend this period by a further 60 days and will notify you in advance if an extension is required.
The 88fb platform is strictly for individuals aged 18 and above. We do not knowingly collect personal data from minors. If you believe a minor has provided us with their personal data without parental or guardian consent, please contact us immediately so we can take appropriate action, including deletion of that data.
The 88fb platform may include integrations with third-party services such as game providers, payment processors, and support service providers. This Privacy Policy applies solely to the 88fb platform. We are not responsible for the privacy practices of any third-party services integrated with our platform.
We encourage you to read the privacy policy of each third-party service you use. Third-party providers integrated with 88fb are selected based on high security and privacy standards, and are bound by data processing agreements that ensure the protection of your information.
88fb reserves the right to amend this Privacy Policy at any time to reflect changes in our business operations, legal requirements, or industry best practices. When we make significant amendments, we will:
Continued use of the 88fb platform after any amendments take effect constitutes your acceptance of the updated policy. If you do not agree with the changes made, you have the right to close your account.
If you have any questions, concerns, or complaints regarding this Privacy Policy or how we handle your personal data, please contact our Data Protection Officer through the following channels:
We are committed to responding to all privacy-related enquiries within 14 business days. For more complex complaints, we will keep you informed of investigation progress within a reasonable timeframe.
You also have the right to file a complaint with the Malaysia Department of Personal Data Protection if you believe your privacy rights have been violated.
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